Other than self-collection, what are the available options for shipping? We offer a convenient Van delivery service or local standard courier service via a third-party logistics provider.
Do you ship internationally? Unfortunately we only ship locally within Singapore. However, we are working towards international shipping in the near future.
What is the charge for local delivery? The charge for local delivery for orders below $50 is $25, orders below $100 is $20 and orders above $100 is $25. Free delivery for orders above $300. All delivery charges do not include helium balloons delivery. There will be a charge for re-delivery should there be no one to receive parcels on delivery day.
Am I able to track my delivery order? Yes, a tracking number is provided for all orders opting for local standard courier service. The tracking number will only be advised once the package is processed and passed to our courier service partner.
What are the areas that you deliver to? We deliver almost island-wide in Singapore except for Tuas, Jurong Island, Sentosa and Changi Airport.
What are the charges for helium balloons delivery? Charges for helium balloons is a flat rate of $35.
If I order online, will I be able to select my preferred delivery date and time? Yes, upon selecting Van delivery shipping option, you will be prompted to select your preferred delivery date and time. In the unlikely event that CGS Party is unable to fulfil your preferred delivery timing, you will receive a call from CGS Party to reschedule.
My delivery location is at a hotel. Are you able to deliver the items up to my room? Unfortunately, our driver will only be able to deliver the items to the Hotel main lobby (if the hotel permits) or loading bay. For other delivery locations to residential estates or chalets, our driver can deliver to the function rooms or clubhouse.
Do you deliver other timings i.e. early mornings or late at night? If your preferred delivery timing is not within the specified delivery slots, you may email us at firstname.lastname@example.org on your special request and we will try our best to accommodate your request.
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